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Lumen Essence | The Lumen Marketing Blog2017-10-25T13:58:38-06:00

Add customer experience to marketing’s ever-growing list of responsibilities

Old school wisdom called marketing a distinct function, separate from product development, IT maintenance, customer service – each was in its own silo. But in today’s world, the marketing team plays an even larger and more important role in [...]

Scrape or remodel? Factors to consider when evaluating marketing plan performance

What do you do when the marketing plan you’ve been working from gets stale? Staying on the present course would be a perfect example of continuing to do the same thing but expecting different results, and that’s never a [...]

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