Focusing your energy and marketing dollars on finding customers most likely to be star performers will develop your business faster than trying to get attention indiscriminately. Being able to identify your ideal customer will improve your results, whether you have an established business or are launching a startup. Finding your ideal customer when you [...]
Phone technology has changed our behavior. People don’t take calls from people they don’t know anymore. Cold calling is about as welcome as robo calls. Likewise, cold sales emails often feel like SPAM. Today the odds of a cold call ending in a sale are depressingly miniscule. Richard Stephens reports in a Dec. 2018 [...]
After a day full of work-related decisions, the last thing I want to do is figure out what to have for dinner. My choice is to not choose, to instead leave the decision up to my friends at a meal box service like Hello Fresh or Home Chef. Can you relate? There’s a name for [...]
“OK, Google...” “Hey, Siri...” “Alexa...” “Hey, Cortana...” Search engine optimization is changing, and the devices we talk to are a big part of the reason why. Just when digital marketers thought they had gotten really good at picking the keywords most likely to be plugged into a search engine by consumers, people started asking [...]
Without buyers for an enterprise’s products or services, it cannot survive. It’s critical to create a strategy to inform enough of the right people about what you offer and to intentionally nurture relationships to increase the likelihood that they will decide to purchase what you offer. You’ll experience a greater return on your investment [...]
We all know what an audit is. An audit is a thorough, objective examination and evaluation of something. In a financial statement audit, an independent accountant picks through your books and records to make sure all is in order, then the auditor will opine on the accuracy of your financial statements. A tax audit [...]
Old school wisdom called marketing a distinct function, separate from product development, IT maintenance, customer service – each was in its own silo. But in today’s world, the marketing team plays an even larger and more important role in business. Marketing is now also about creating and nurturing the customer experience. And every part [...]
Let’s be clear: while there are other search engines, Google is the dominant force in cyberspace. If you want to know if your digital marketing plan is performing, you need to understand Google Analytics terms and how they tie back to your other marketing metrics. As a digital marketing pro, both on the corporate [...]
What do you do when the marketing plan you’ve been working from gets stale? Staying on the present course would be a perfect example of continuing to do the same thing but expecting different results, and that’s never a good idea. You basically have two choices: rework underperforming parts of the plan or scrap [...]
Today’s customers are inundated with marketing messages, news updates, goofy memes and personal social media threads. All but the most urgent have become easy-to-ignore white noise. How can your message stand out in all that cacophony? What’s more, your customers don’t respond to out-and-out advertisements in the positive way people used to. In fact, [...]
